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As municipalities move into 2026, local government teams are facing a familiar challenge: expectations keep rising while budgets remain tight. Meanwhile, new technology (AI, IoT, remote inspections, and digital permitting) continues to grow at a rapid pace.
Municipalities carry immense responsibility for public safety, yet that duty comes with constant exposure to liability. Slips, falls, accidents, and infrastructure failures can turn into costly claims that drain public resources and erode public trust. Preventing these incidents isn’t just about compliance—it’s about building safer, more resilient communities.
Sustainability is no longer just a buzzword—it’s becoming a guiding principle for municipalities across North America. From energy-efficient infrastructure to smarter digital operations, local governments are uniquely positioned to create measurable impact that benefits both residents and the environment.
Municipalities carry a tremendous responsibility: keeping their communities safe, efficient, and resilient. From public works and facilities to parks, roads, and emergency services, local governments manage countless operations that directly impact residents’ quality of life. That’s why risk management, compliance, and safety aren’t just “nice-to-have” practices—they’re essential pillars of good governance.
Introduction:From city maintenance crews to parks and recreation teams, municipal employees face a wide range of on-the-job risks. That’s why workplace...
As citizen expectations evolve, municipalities are under growing pressure to deliver services that are efficient, transparent, and accessible. For city managers, CAOs, and department heads, this shift presents both a challenge and an opportunity: how can local governments modernize their citizen engagement to improve satisfaction, trust, and outcomes?
Local governments are constantly striving to modernize services while juggling limited budgets and staff. From handling inspections to managing public infrastructure, adopting smart Software-as-a-Service (SaaS) solutions is an increasingly popular strategy. But staying on budget while getting the right tools? That’s where things get tricky.
As the new year rolls in, municipalities are setting their sights on goals that will enhance operations, improve efficiency, and better serve their communities. Among the most impactful resolutions for 2025? Making the transition from paper-based processes to digital solutions.
Keeping Communities Safe and Bright
Last week, we hosted our much-anticipated webinar, Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners. The session brought together municipal professionals to explore innovative ways to manage limited resources and discuss the top challenges they face in managing municipal assets. During the event, we polled attendees on various topics, from tracking asset maintenance to budgeting concerns, and the results highlighted some intriguing insights. Here’s a look at what we learned from your feedback.
