Modernizing Government

Municipal staff are no strangers to the challenge of getting projects off the ground. Whether it’s a new development proposal, a park upgrade, or an infrastructure repair, one common roadblock can stand in the way of progress—waiting on council approvals.

As citizen expectations evolve, municipalities are under growing pressure to deliver services that are efficient, transparent, and accessible. For city managers, CAOs, and department heads, this shift presents both a challenge and an opportunity: how can local governments modernize their citizen engagement to improve satisfaction, trust, and outcomes?

How Asset Data and Strategic Planning Boost Your Chances

In recent years, municipalities across North America have faced increasing pressure to do more with less. Aging infrastructure, limited staffing, and rising service expectations from residents have pushed Public Works departments to reevaluate traditional processes. The result? A growing shift toward digital transformation.

Local governments across North America are rethinking how they manage building permits. Outdated paper processes and siloed systems are giving way to digital solutions that streamline workflows, reduce delays, and improve transparency. But with so many software options available in 2025, how do you choose the right one? 

Local governments are constantly striving to modernize services while juggling limited budgets and staff. From handling inspections to managing public infrastructure, adopting smart Software-as-a-Service (SaaS) solutions is an increasingly popular strategy. But staying on budget while getting the right tools? That’s where things get tricky.

As the new year rolls in, municipalities are setting their sights on goals that will enhance operations, improve efficiency, and better serve their communities. Among the most impactful resolutions for 2025? Making the transition from paper-based processes to digital solutions.

Keeping Communities Safe and Bright

Last week, we hosted our much-anticipated webinar, Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners. The session brought together municipal professionals to explore innovative ways to manage limited resources and discuss the top challenges they face in managing municipal assets. During the event, we polled attendees on various topics, from tracking asset maintenance to budgeting concerns, and the results highlighted some intriguing insights. Here’s a look at what we learned from your feedback.