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Modernizing Government

Articles & Insights

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CityReporter

Municipal cybersecurity on mobile tablet

Cybersecurity & Digital Risk for Municipal IT

In an Increasingly Connected World, Municipal Cybersecurity Can’t Be Overlooked

Municipalities are rapidly digitizing—from mobile inspections to citizen self-service portals. With this modernization comes heightened cyber risk. Government systems are prime targets: ransomware threats, phishing attacks, and data breaches can disrupt vital services, damage public trust, and open up regulatory liability.

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Digital Sustainability

Building Sustainable Communities: How Municipalities Can Lead the Way

Sustainability is no longer just a buzzword—it’s becoming a guiding principle for municipalities across North America. From energy-efficient infrastructure to smarter digital operations, local governments are uniquely positioned to create measurable impact that benefits both residents and the environment.

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Digital Citizen engagement benefits and tools

Enhancing Citizen Satisfaction Through Digital Engagement

As citizen expectations evolve, municipalities are under growing pressure to deliver services that are efficient, transparent, and accessible. For city managers, CAOs, and department heads, this shift presents both a challenge and an opportunity: how can local governments modernize their citizen engagement to improve satisfaction, trust, and outcomes?

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