Modernizing Government

How Asset Data and Strategic Planning Boost Your Chances

In recent years, municipalities across North America have faced increasing pressure to do more with less. Aging infrastructure, limited staffing, and rising service expectations from residents have pushed Public Works departments to reevaluate traditional processes. The result? A growing shift toward digital transformation.

Local governments across North America are rethinking how they manage building permits. Outdated paper processes and siloed systems are giving way to digital solutions that streamline workflows, reduce delays, and improve transparency. But with so many software options available in 2025, how do you choose the right one? 

Local governments are constantly striving to modernize services while juggling limited budgets and staff. From handling inspections to managing public infrastructure, adopting smart Software-as-a-Service (SaaS) solutions is an increasingly popular strategy. But staying on budget while getting the right tools? That’s where things get tricky.

As the new year rolls in, municipalities are setting their sights on goals that will enhance operations, improve efficiency, and better serve their communities. Among the most impactful resolutions for 2025? Making the transition from paper-based processes to digital solutions.

Keeping Communities Safe and Bright

Last week, we hosted our much-anticipated webinar, Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners. The session brought together municipal professionals to explore innovative ways to manage limited resources and discuss the top challenges they face in managing municipal assets. During the event, we polled attendees on various topics, from tracking asset maintenance to budgeting concerns, and the results highlighted some intriguing insights. Here’s a look at what we learned from your feedback.

In an era of rapid technological advancement, local governments are increasingly turning to data-driven decision-making to enhance efficiency, improve services, and maximize limited resources. This shift isn’t just a fleeting trend—it’s becoming a cornerstone of modern municipal management. With tools like CityReporter, municipalities can leverage real-time data to inform decisions that make a tangible impact.

Effective asset management is at the heart of every well-run municipality. From roads and bridges to parks and public buildings, the infrastructure that makes a city function requires regular maintenance, strategic planning, and careful management. However, many municipalities, especially smaller ones, often struggle with the complexities of asset management due to limited resources, outdated systems, or a lack of expertise.

In our recent webinar, playground professionals and enthusiasts gathered virtually to delve into the nuances of playground surfacing standards. The webinar, designed to gauge familiarity, preferences, and challenges regarding playground surfacing, provided valuable insights into the current landscape of playground safety and maintenance.